Quality Management System


ERC Quality Policy


ERC’s Corporate Business Office will provide top quality services and products to our customers and employees.  We seek to continually improve our services and products and our relationships with our customers and each other. We will deliver best of class performance.

We will:

  1. Significantly enhance the quality of life for our employees and their families
  2. Obsessively ensure any issues or performance related concerns by our customers are addressed and corrected quickly
  3. Take responsibility for the stewardship of our workforce and invest in our people so they may be better equipped to fit the current and future needs of our customers
  4. Take ownership in building relationships with our clients, suppliers, staff, and business partners
  5. Ensure our proposals are the best contract execution plans for our customer organizations, and we intend to execute these plans to the fullest extent


ERC’s Headquarters has operated under an ISO-certified Quality Management System since 2005. We are currently certified to ISO 9001:2015.